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Bauman Resources Team

Bauman Resources is designed to teach new, or even established photographers in their daily photography, marketing and business practices. Jared Bauman is a well established photographer and national speaker - he and his business partner Bronson Pate have a studio in San Diego California from which they produce award winning images and woo their clients :)

Are you selling experience?

You’ve all heard it before …. probably several times.

But its still worthy of revisiting.

11 years ago, in 1999, the average price for a cup of coffee was $0.50 – $0.75.  These aren’t hard and fast numbers – they are based on a basic google search coupled by asking some of my favorite coffee-aholics.  A specific number isn’t the point of this post, so bear with me here.  But, 10+ years ago, if you were to step into a 7-11, thats about what you’d pay for a cup of coffee.

Nowadays, the average price of a cup of coffee hovers around $1.50.  You can’t blame that on inflation, or rising coffee prices.  Even though those are both factors, they do not account for the exponential price increase of a cup of drip coffee.  Have you thought about what does?

Starbucks came along.  They came along, and they came hard.  I won’t go into their marketing, or their business plan.  What I do want to talk about is how they were able to convince the public that a cup of coffee was worth $1.50.  Even better, how they invented a line of drinks that they could charge $4 for.

And its all found in the experience they created.  Basically, that is what you’re paying for when you buy a cup of coffee from Starbucks.  You could brew it at home practically for free: $15 for a coffee maker and $0.15 per cup.  And don’t tell me that you like the Starbucks brand of coffee, and thats why you go …. because you can buy their brand of coffee, pre-ground, in the store for $6-10.  No, its the experience, like it or not.

Starbucks, leaning on the experience of coffee in European countries like Italy, adopted a mentality that coffee was about so much more than just coffee.  Coffee was about connection, about friends and family, about ritual and habit and tradition.  It was about conversations and memories, about “jump starts” and “pick-me-ups”.  It was about reconnecting with an old friend or some alone time with a good book.  It was a stop-off before church, or a follow-up after dinner.  But, whatever it was to each individual, it was about so much more than coffee.  The coffee was merely the vehicle to deliver the “so much more”.  Coffee was merely the vehicle to deliver the experience.

Picture yourself walking into a Starbucks.  It almost seems commonplace now, but try to remove yourself from what you typically don’t even notice.  The environment is clean, fresh, and controlled.  Nothing too bright, nothing too dark.  Its always fairly easy to find the line and slip into it.  The menu is large enough to read, and clear enough to figure out what you want.  There are the classic options, and the new ones, but its laid out in a clean and organized fashion.  Typically, the barista greets you with a smile and takes your drink order quickly.  You can have it however you want it, and you’re actually encouraged to customize your order here.  Credit card, cash, or gift card – the purchase is always quick and consistent.  You turn to walk away, and depending on the layout of the store, there are a variety of options for sitting.  For the most part, though, there is also consistency here.  Some large, overstuffed chairs, usually leather and soft and comfortable.  Some chairs and tables in case you have some work to do.  Music in the background, never too loud.  Almost always there is some outdoor seating available.

Compare that to walking into a 7-11 for coffee.  You walk back to the serve-yourself environment, where there is a stainless steel coffee station surrounded by the donuts, bagels, and hot dogs.  Usually there are  4-8 different types of coffee sitting in warmers.  You pick your size and the type of coffee you want.  You can add cream, creamer, sugar, or a variety of creamer flavors.  You walk back up to the front and pay for your order.

From a product standpoint, you could actually make the case that 7-11 has better options.  While Starbucks will customize your $4 drink, they are very limited in customization of their $1.50 cup of coffee.  7-11 gives you options, and a lot of them.  They provide a quick, speedy cup of coffee that is consistent.  And, thats exactly what Starbucks does as well.  But, they also provide an “experience”.  And they can charge a premium for it.  You never hear people say “Lets grab a 7-11 on our way to the theater”.

Let me be clear – I’m not knocking 7-11 at all.  NOR am I making any sort of case for Starbucks’ coffee.  Rather, I want to use the last 10 years in the coffee industry to discuss your business.  I don’t care if YOU don’t like Starbucks “burnt” style of coffee – plenty of people seem to.  And, on the flip side, I don’t care if YOU never notice the ambiance, and swear that you just go there because you like the coffee.  This isn’t about coffee ….

Its about experience, and its about an industry that saw a 150% increase in their price point in the last decade.  Sound familiar?  To me, that sounds a lot like the wedding industry in so many ways.  If “experience” isn’t a part of your business, it needs to be.  And it needs to be soon!  Here are some questions for you:

1. What are your clients getting from you that goes beyond “great images”?  We’ve seen that, to charge $1.50 for a cup of coffee, Starbucks had to provide more than just a good cup of coffee ….

2. Do you have an “experience” that goes beyond just the images?  Or is the client’s experience with your company based solely on what they think of their images?

3. What can you do to build an “experience” inside of your brand?  An experience that goes beyond any image you take.  An experience that supercedes anything they could ever expect.  An experience that justifies the price you want to charge.

Believe it or not, being a photographer isn’t all that much about photography …. think about your EXPERIENCE!

How NOT to get a second shooting job ….

One of the most important things I did when I was first getting started as a photographer was assisting and second shooting.  I began assisting a photographer during a summer of my college years, and it was there that I began to pick up the “pace” of weddings.  I learned what happened when, and where I needed to be to capture it.  I learned how to balance both the taking of images and the managing of the client.  I then was able to move on to second shooting.  This allowed me to put everything I learned to practice, and develop my photo skills at the same time.  I didn’t have any of the pressure of delivering on every single shot, because the main shooter was responsible for all of that :)  I could explore different angles, different settings, and get used to the camera being an extension of my mind.

So, for starters, I HIGHLY recommend assisting and second shooting.  To give you an idea of how important I think it is, I still second shoot for other photographers several times per year, and I’ve been shooting professionally 9 years.  If you’re just starting out, there is nothing better.  If you’re in your first 3-5 years of business, find some photographers to assist and second shoot for.

Unfortunately, a lot of the time, photographers don’t think through the business and branding end of what it means to be an assistant or second shooter for another company.  While you might be still forming your company, your style, and your brand, the established company you’re assisting or second shooting for isn’t.  That is a photography studio that, more than likely, has established all of these things already.  They have a very concentrated vision that they take to each wedding, and a very specific brand to uphold.  They need to bring along a second shooter that fits their style, can carry their brand, and uphold their reputation.  They need to be sure that you are punctual, courteous, tactful, respectful, well-dressed, and personable – beyond being a good photographer!

I get several of these emails each week from photographers wanting to assist or second shoot.  For the most part, they are all the same.  They all start the same, say the same things, and end the same way.  And you know what I do with them?  Put them straight into the trash can.  I don’t even click on the links they provide, usually don’t even get past the first line.

Here are my DON’TS when it comes to the business side of becoming a Second Shooter:

1. Almost every email starts with “Hello,”  Thats nice, I like Hello.  However, the email always moves on without anything else.
Folks, you need to personalize it.  I’m not dumb – I can tell you just emailed that to 45 photographers!  When you don’t use my name, you’re telling me you don’t care enough to work for MY company.  You just want a job.  And, while that might be true, you’ve got to personalize the email.  You’ve got to send the signal that you’ve looked at MY website, that you like MY work, and you think you’d be a good fit for MY photography studio.  Start your email with “Hello Jared,”

2. The email continues to tell me about how photography is a passion of yours and you provide a link to your work.  None of that is bad, I want to hear that you’re passionate about it.  And I want to see your work.  Typically, though, I’ll go to the person’s website, and won’t have anything to do with weddings or portraits.  Its flowers, or deer in Yosemite.  Its still life’s of a birthday cake.
Now I understand that you might not have a ton of experience with weddings – thats why you’re emailing me :)  But I’ve got to see that you at least know how to take a picture of a person, before I’m going to want to bring you along on a shoot.  And, when the next person emails over and they have some portrait session pictures on their site, they look a lot better to me!
If you’re going to apply to shoot weddings or portraits, just make sure you have SOME images up from those situations.  Go shoot your family, your sister, your teacher, your friend’s baby – you can find something!

3. And then the email ends.  Usually with a courteous goodbye, or something like that.  It doesn’t end in a mean way or anything.  But it ends.  And the person never told me why they would be good for my company.  They told me about how much THEY wanted to learn.  They told me how much THEY wanted to get into the photography industry.  They told me about how THEY had passion.  But how are you going to contributed to MY company?  Why do you think you’re a good fit for MY company?  How will your work compliment MY work?
I don’t want to paint the picture that its all about ME, because it isn’t.  Seriously.  But, you’ve got to understand that a full time professional photographer sees A LOT of emails from aspiring photographers.   How are you standing out?  Are you making it all about you, or are you doing your homework and seeing how you can make it mutually beneficial?  Are you taking shortcuts, and not personalizing it?  Remember – it is essential for you to advance your craft by assisting and second shooting.  And, just as important, you’ve got to be smart and professional about how go about looking for that position.  When you’re a second shooter , you’re not shooting for you – you’re shooting for someone else!

Comments from Prevail in Business Workshop

The first two workshops are done! Still on the fence about attending?
Seattle Washington and Portland Maine are both complete, and here’s what people are saying:
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As a full time wedding photographer trying to ensure I stay on the cutting edge of both my photography and the business side of my studio, I attend many seminars; local, regional, and national. I must tell you that I cannot think of any other workshop or seminar I have ever attended on wedding photography that comes close to being as useful and inspiring as yours was yesterday in Portland, Maine. As mentally exhausted as I was from all the mind-stimulating ideas and information you so willingly shared, I still had a very hard time going to sleep that night, my mind was so buzzing with fresh new ideas. You and your workshop represent a very refreshing approach to inspiration, and we as attendees can feel that you are doing this with genuine interest and with a real willingness to share what your business and photography backgrounds have taught you. A sincere thank you! It was the best investment in my own time and for my business I could have made. I will recommend you to many, as many recommended you to me.
Russ

Russell Caron Photography
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Thank you for sharing you time and knowledge the last two days.  I am only sorry I wasn’t able to stay for the entire day today. I am really looking forward to implementing some new ideas one step at a time.  We’ll have to keep you updated on the transformation to streamlined and business savvy. It was a pleasure to meet you and I look forward to next we cross paths.  Enjoy a safe trip home!

Kelly Bowie
KCB Photography

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Thank you to everyone who showed up, eager and excited to learn! I can’t wait for the next stops!

Jared

Are you standing out?

So what separates you? What is it that makes you stand out? Why should that bride or groom want to book you?

Have you answered those questions yet for yourself?

Because if you don’t know the answer for yourself, there’s no way any bride or groom will figure it out. And they need to know those answers to feel confident in booking you. For them, the decision of who to hire to document their wedding is a big one, and one that isn’t easy. They’re not experienced at hiring a wedding photography, they don’t know what they really want, and they certainly don’t have a whole lot time to figure it out!
The internet makes searching for a wedding photographer easy …. It also makes finding the right photographer hard. Couples are inundated with websites showcasing similar images, emails advertising the same packages, and consultations pitching the same story. What separates you for everyone else? What is it about your, and your photography, that stands out? What is the one reason a couple should book you?
Answer that for yourself, and you gain several things. First, you know exactly how to market yourself and your work. Second, and probably most important, you gain an important amount of confidence, confidence you can use in every area of your business.

Good luck!

7 Inspirational Stories of Credit Success!

If you were at my Presentation at WPPI this past week, you might remember how we talked about how crippling debt can be.

Debt is one of those things that is so easy to get into, but so hard to get out from.  And yet, it is so crippling to be under, so stifling.  Most Americans are in some sort of credit card debt (average is $11,000), so if you owe those credit companies a little, you’re not alone!

We’ll talk a lot more about debt and how to get out from under it, but I thought this recent POST had some inspirational stories.  I love the stories of these 7 people, and there are so many more success stories out there.  Get inspired, and get control of your money back!

WPPI Presentation Notes

I’ve gotten a few requests to post my presentation notes from my WPPI presentation “Your Business: On Auto-Pilot for Six Figure Income. Feel free to view the PDF notes HERE.

As always, let me know if you have any questions!

WPPI Highlight Video

Here’s a video of Team Bauman and our pilgrimage to Las Vegas. Huge thanks, as always, to our resident videoographer Joe Park!

Vegas for WPPI with Bauman Photographers from Joe Park on Vimeo.

In here, you’ll see highlights from Jared’s sold out presentation “Your Business: On Auto-Pilot for Six Figure Income” (and Bronson’s dance off), the tradeshow, the Pictage party at Studio 54, and of course – us just being us :)

Have you thought about your Business Card lately?

So I wanted to take a quick moment to address something fundamental …. but yet WPPI proved how many miss it.
Your business card …. it is an extension of your brand.  It should reflect your style and preferences.  But, more importantly, it needs to give all of your contact information.  It needs to have your website, so people can look at your work.  It needs to have your phone number AND email, so they can contact you however they feel.  And, most importantly, it needs to have YOUR NAME.  Remember, you’re selling yourself as a professional photographer.

During my presentation and throughout WPPI, I collected business cards of the photographers I would meet.  And so, we did a little tally down here afterwards.  I wanted to see how photographers were doing.  And I was amazed at what I found!

During WPPI, I collected 42 business cards.  The following are categories that should be on your business card, and the number of cards that actually had it on them:

Business Name: 30 of 42 —> 71%
Phone Number: 33 of 42 —> 78%
Email Address: 25 of 42 —> 59%
Website: 31 of 42 —> 73%
Personal Name: 26 of 42 —> 62%
Info written on a torn off piece of paper and given to me: 9 of 42 —> 21%

In addition, of the 42, 2 business cards had ill-legible print, and 2 had websites that didn’t work anymore.

My advice to each photographer – think about your business card as an extension of you.  At WPPI, I met so many photographers, and I had forgotten many by the time that I got home, only a few days later.  But there were a few cards I pulled out, and immediately remembered who it was that handed me the card.  Thats good branding …. thats what a business card should do to your clients as well!  Brides and Grooms meet so many photographers …. are they going to remember you from your card?

Beyond the branding though, ensure that your card has the pertinent and necessary information to get in touch with you!  If they have 3 photographers business cards, and yours is missing key information, you’ve just made it easy for them to not hire you.

Bauman Resources at WPPI 2010!


We are excited to be here in Las Vegas for another great year at WPPI! Jared will be speaking this year on “Your Guide to a Six-Figure Income” and we can’t wait to see the growth, note-taking and questions that come along with the WPPI platform – He will be speaking Monday, March 8th at 3:30pm and Wednesday the 10th. at 11:00am. We hope to see you there!